Support Phone Numbers:

0417 413 021
(03)5341 3021

             

Download Connection Software              

Services we can provide remotely

• Computer tune-ups
• Virus removals
• Outlook and other Email support
• Data recovery
• Internet and Office application repair, installation and troubleshooting
• Printer Installation
• File sharing
• New computer set up and data move
  
  

How does it work?
It's easy! You call us and then depending on the availability of a support technician you will be asked to run our connection software either within a few minutes or at an appointed time that is mutually convenient. We then resolve the issue and advise you of the cost. That's it - Easy!

In a situation where it is obvious that a remote support session is not going to resolve the problem, for example it may be determined that the internal hard drive is about to fail, then an on-site support call can be arranged or the equipment brought to our workshop for repair. Please be aware that in this situation a diagnostic fee of $35.00 will be charged.