Support Phone Numbers:
0417 413 021
Services we can provide remotely
- Computer tune-ups
- Virus removals
- Outlook and other Email support
- Data recovery
- Internet and Office application repair, installation and troubleshooting
- Printer Installation
- File sharing
- New computer set up and data move
How does it work?
It's easy! You call us and then depending on the availability of a support technician you will be asked to run our connection software either within a few minutes or at an appointed time that is mutually convenient. We then resolve the issue and advise you of the cost. That's it - Easy!
In a situation where it is obvious that a remote support session is not going to resolve the problem, for example it may be determined that the internal hard drive is about to fail, then an on-site support call can be arranged or the equipment brought to our workshop for repair. Please be aware that in this situation a diagnostic fee of $35.00 will be charged.