Support Phone Numbers:
0417 413 021
Services we can provide remotely
- Computer tune-ups
- Virus removals
- Outlook and other Email support
- Data recovery
- Internet and Office application repair, installation and troubleshooting
- Printer Installation
- File sharing
- New computer set up and data move
How does it work?
It's easy! You call us and then depending on the availability of a support technician you will be asked to run our connection software either within a few minutes or at an appointed time that is mutually convenient. We then resolve the issue and advise you of the cost. That's it - Easy!
In a situation where it is obvious that a remote support session is not going to resolve the problem, for example it may be determined that the internal hard drive is about to fail, then arrangements can be made for the equipment to be brought to our workshop for repair. Please be aware that in this situation a diagnostic fee of $35.00 will be charged.